To return the products, you must contact a Mazuma customer service representative and receive a Credit Return Authorization Number within three days. You must receive a Credit Return Authorization Number in order to return the products. Call 513-829-9727 to receive your Credit Return Authorization Number.

You must ship the products within five (3) days of the date you receive the Credit Return Authorization Number. You must:

     ·    Ship back both product units (for two-for-one special offer sales, if applicable) and all accompanying              

          components to Mazuma Hair. Credit for partial returns may be less than purchase price paid.

     ·    Return the products in the original packaging, in new condition along with any media, documentation, and all   

          other items that were included in the original shipment to you.

     ·    Ship the products at your expense, and insure the shipment or accept the risk of loss or damage during 

          shipment.

     ·    Mark the outside of your return shipping box with your Credit Return Authorization Number and your first and  

          last name in clearly printed letters.

NO credit shall be given unless both product units are returned (for two-for-one special offer sales, if applicable). NO credit shall be given and no return shall be accepted if a Credit Return Authorization Number is not requested within the return policy period. NO credit shall be given and no return shall be accepted if the products are not returned within five (5) days of the date you receive the Credit Return Authorization Number. In addition, any returned products which are shipped more than five (5) days after the date on which you receive the Credit Return Authorization Number will be rejected and returned to you.

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